Quote from kataiba on March 5, 2021, 10:10 am

I have an old HC200B and it's on 2.0.4, how can i update it to 2.5.3?

With C4 image updater i can only see images from 2.8.x and up.

In composer/update manager i get this error.

Error: No update versions could be found -- possible causes may be that this system has not been registered on http://my.control4.com and can not be updated or this system does not have a valid update license
Unable to obtain update authorized version information from the web interface at url http://services.control4.com/Updates2/v2_0/Updates.asmx error is 25 fault = Server was unable to process request. ---> Index and length must refer to a location within the string.
Parameter name: length. Using un-authorized version call.
Unable to obtain update version information from the web interface at url http://services.control4.com/Updates2/v2_0/Updates.asmx. Verify that internet access is available from Director. sts = 12 fault = Server was unable to process request. ---> Index and length must refer to a location within the string.
Parameter name: length

 

Thank you.